POLICIES

• Cancellations/rescheduling within 24 hours for any appointment of 1 scheduled hour are subject to a charge equal to 50% of the booked appointment(s) (Blow dry, haircuts, deep conditioning treatments.) 
• Cancellations/rescheduling within 24 hours for any appointment exceeding 2+ scheduled hours are subject to a charge equal to 50% of the booked appointment(s) 
• Cancellations/rescheduling within 12 hours are subject to a charge equal to 100% of the booked appointment. (balayage, highlights, double process, single process, single & cut, gloss & blow dry, updos, extensions, color corrections, Brazilian blow out, cuts) 
• We do not service children under the age of 14 years old. Under the age of 18 years old must have parental consent. 
• A valid credit/debit card is required to book an appointment. 
• By booking an appointment, I understand that I am booking the services without a complimentary consultation and will be responsible for the services that I book, and the prices associated with each service. 

Out of respect for our guests, services for clients arriving more than fifteen minutes late will be honored at Nulux's discretion. We reserve the right to cancel or modify your services as needed to stay on time for all following appointments. 

 All appointment deposits are refundable 24 hours prior to schedule appointments. No refunds will be issued for completed services. All inquiries about refunds can be sent to cs@nuluxspa.com and will be reviewed. All gift cards and packages are non-refundable and non-transferable. All refunds are issued at our discretion.