POLICIES

Cancellations/rescheduling within 24 hours for any appointments are subject to a charge equal to 50% of the booked appointment(s).   All guests who cancel within the 24-hour cancellation or whom “no call / no show” to any appointment will be required to leave a 50% deposit for one of their future services. This deposit is non-refundable in the event of a cancellation within the requested 24-hour time frame.

Out of respect for our guests, services for clients arriving more than fifteen minutes late will be honored at Nulux's discretion. We reserve the right to cancel or modify your services as needed to stay on time for all following appointments. 

 All appointment deposits are refundable 24 hours prior to schedule appointments. No refunds will be issued for completed services. All inquiries about refunds can be sent to cs@nuluxspa.com and will be reviewed. All gift cards and packages are non-refundable and non-transferable. All refunds are issued at our discretion.